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Frequently Asked Questions

𒊹 How do I join?

By clicking the "Join" button above, you can browse the membership options. When you find the plan that works for you, just follow the prompts. Or, you are always welcome to come in during business hours.

𒊹 How do I cancel my membership? Cancellations may be made over the phone 706-408-0615, or by emailing bodyplexelbertonga@gmail.com. You are not required to come in person.

 

𒊹 Do I have to have my picture taken?  Yes! All members are required to have a photo I.D. saved to their profile account.  This photo ensures that no one else can use your membership without your knowledge and for safety reasons if we need to identify you. Members are required to scan their membership barcode every time they check-in.

𒊹 I'm new to to the gym. Do you have anyone to help me get started? Absolutely! Just ask any staff member for information.

𒊹 Are you staffed 24 hours?

No. Although the club is available to members 24/7/365, our staff is on-site Monday-Thursday 10 am-7 pm, and Friday, 10 am-4:00 pm. Guests and drop-ins are only allowed during these hours.  

𒊹 Do you offer personal training?

Yes! To set up a consultation, message us or call. 

𒊹 Can I update my payment card or make a payment online?

Yes – either through the Bodyplex Elberton app or  online at: https://www.myiclubonline.com/iclub/members/signin 

 

𒊹 Can I add family members to my account?

Yes! Call the club for details. 

𒊹 Do I have to book classes ahead?

No. Some classes require setup, so be sure to arrive a few minutes early.  

 

𒊹 Can I bring a guest?

Only during our established business hours, for a $10.00 fee. All guests must check in with front desk staff prior to using the facility. 

 

𒊹 Can a nonmember work out on a day pass?

Only during our business hours, for a $10.00 fee. 

𒊹 I’m in town for the weekend/holiday. Do you offer short-term memberships?

Yes, we have options! Call ahead to set up as little as a few days or longer.

𒊹 Do you offer childcare?

No. For safety and liability reasons, children of any age are not allowed on the gym floor and may not be left in the lobby. 

𒊹 What is the minimum age requirement?

The minimum age to be a primary account holder is 15. If a parent is a member, the minimum age is 12. and must be under parental supervision..

𒊹 Can I use my friend’s or family member's membership?

No. Memberships are not transferrable and can be used only by the person whose name is on the agreement. Barcodes and scan tags associated with the membership may not be shared. 

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