Frequently Asked Questions
𒊹 How do I join?
By clicking the "Join" button above, you can browse the membership options. When you find the plan that works for you, just follow the prompts. Or, you are always welcome to come in during business hours.
𒊹 How do I cancel my membership? You can cancel through the Bodyplex app (easiest) or just call us! You may also email bodyplexelbertonga@gmail.com. You are not required to come in person or notify us by mail.
𒊹 If I stop coming to the gym does my membership cancel on its own? No. Your account will continue to accrue charges until you cancel it.
𒊹 If Iturn my card off does that cancel my membership? No. Your account will continue to accrue charges according to the terms of your agreement. To stop charges, you must cancel your agreement.
𒊹 I'm new to to the gym. Do you have anyone to help me get started? Absolutely! Just ask any staff member for information.
𒊹 Are you staffed 24 hours?
No. Although the club is available to members 24/7/365, our staff is on-site Monday-Thursday 10 am-7 pm, and Friday, 10 am-4:00 pm. Guests and drop-ins are only allowed during these hours.
𒊹 Do you offer personal training?
Yes! To set up a consultation, message us or call.
𒊹 Can I update my payment card or make a payment online?
Yes – either through the Bodyplex Elberton app or online at: https://www.myiclubonline.com/iclub/members/signin
𒊹 Can I add family members to my account?
Yes! Call the club for details.
𒊹 Can I bring a guest?
Only during our established business hours, for a $10.00 fee. All guests must check in with front desk staff prior to using the facility.
𒊹 I’m in town for the weekend/holiday. Do you offer short-term memberships?
Yes, we have options! Call ahead to set up as little as a few days or longer.
𒊹 Do you offer childcare?
No. For safety and liability reasons, children of any age are not allowed on the gym floor and may not be left in the lobby.
𒊹 What is the minimum age requirement?
The minimum age to be a primary account holder is 15. If a parent is a member, the minimum age is 12. and must be under parental supervision..
𒊹 Can I use my friend’s or family member's membership?
No. Memberships are not transferrable and can be used only by the person whose name is on the agreement.